Privacy Policy

Last Updated: April 11, 2026

1. Introduction

MyBatteryHero ("we", "our", or "us") provides roadside assistance services through mobile applications and related platforms. We are committed to protecting your privacy and ensuring transparency in how your data is handled.

2. Information We Collect

We collect the following information:

• Phone Number: Used for account registration and login verification
• Basic User Information: Required to provide and improve our services

3. SMS and OTP Usage

When you sign up or log in, you provide your phone number and request a One-Time Password (OTP).

By entering your phone number and requesting an OTP, you explicitly consent to receive SMS messages for authentication purposes.

• OTP messages are sent only upon user request
• Messages are strictly transactional
• No marketing or promotional SMS is sent without explicit consent

4. How We Use Your Information

• Account creation and authentication
• Providing roadside assistance services
• Service updates and transaction confirmations
• Customer support and issue resolution
• Security, fraud prevention, and compliance

5. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share data only in limited cases:

• With trusted service providers (e.g., SMS gateways) for service delivery
• When required by law or legal processes

6. Data Security

We implement appropriate security measures to protect your personal information. However, no system is completely secure.

7. User Rights

• Access your data
• Request correction or deletion
• Opt out of non-transactional communication

8. Data Retention

We retain your data only as long as necessary for service delivery and legal compliance.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our services indicates acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy:

• Email: roadhero@gmail.com
• Phone: +1-650-834-7029